About Black Crest

Built from the ground up.
For providers who are doing the same.

Black Crest Consulting exists because NDIS registration deserves more than a folder of generic documents. It deserves hands-on guidance from someone who has lived every side of the sector.

7+
Years in the NDIS sector
3
Roles across the sector — support worker, administrator, General Manager
Victoria
Region served with deep local knowledge
All scopes
Core, Capacity Building, and Specialist Supports
The Story

A consultancy built on real experience, not just compliance knowledge.

Black Crest Consulting was founded by Obeyda, a sector professional whose NDIS career spans over seven years and every level of the industry. His journey is not the typical consultancy story. It did not begin in an office with a policy manual.

It began on the floor, as a support worker providing hands-on daily living assistance to young participants with disability. That frontline experience gave him something no amount of compliance training can replicate. A genuine understanding of what meaningful support looks like, and why the standards that govern it matter.

From there, Obeyda moved into office administration, learning the operational and compliance frameworks that sit behind quality service delivery. He progressed steadily through the organisation, taking on increasing responsibility until he stepped into the role of General Manager, where he led both management and support worker teams and oversaw the full scope of a registered NDIS organisation for six years.

Black Crest Consulting was founded to make that experience available to providers across Victoria who deserve better than generic, off-the-shelf compliance support.

"I started where most of my clients are heading. Doing the work, on the ground, every day. That is what I bring to every engagement."
2017
Support Worker
Began career providing hands-on daily living and community participation support to young NDIS participants. Built a deep understanding of frontline service delivery and what participants and families genuinely need.
2018
Office Administration
Transitioned into an office-based role, developing expertise in NDIS operational processes, compliance frameworks, scheduling, and the documentation requirements underpinning quality service delivery.
2019
General Manager, Melbourne
Relocated to Melbourne and stepped into a General Manager position, leading both management and support worker teams across a registered NDIS organisation. Oversaw compliance, audit preparation, team development, and day-to-day operations.
2024
Founder, Black Crest Consulting
Founded Black Crest Consulting to bring real, hands-on NDIS registration and compliance expertise to providers across Victoria. Built on seven years of lived sector experience from every level of the industry.
What We Stand For

Three principles that guide
every engagement at Black Crest.

I

Clarity over complexity

The NDIS can feel overwhelming. Our job is to cut through that complexity and give you a clear, confident understanding of exactly what is required and how to meet it — at every stage of your journey.

II

Genuine collaboration

We do not hand you a folder and walk away. We sit with you, build alongside you, and ensure you understand every document and every obligation before we move on. Your success is our measure of success.

III

Sector integrity

The NDIS exists to support people with disability. We take that seriously. Every provider we support is one more organisation equipped to deliver quality, safe, and compliant support to the people who need it most.

Our Mission

To raise the standard of NDIS provider readiness.

Too many NDIS providers enter the sector underprepared, with generic documentation, limited understanding of their obligations, and teams that are not ready for what an audit actually involves.

The consequences affect not just the provider, but the participants who rely on them. Our mission is to change that, one provider at a time, by ensuring every organisation we work with is genuinely prepared, genuinely compliant, and genuinely confident in what they are doing.

Prepared, not just registered

Registration is the beginning, not the destination. We ensure every provider we support is operationally ready to deliver quality services from day one.

Compliant, not just documented

Documentation that sits in a folder and is never understood or applied is not compliance. We build genuine organisational understanding, not just paperwork.

Confident, not just capable

Our goal is for every provider and every team member to walk into an audit knowing exactly what to expect and how to demonstrate their organisation's quality.

Sustainable, not just compliant at registration

We build the foundations for long-term compliance, not just a snapshot in time. Our clients are equipped to maintain their standards as they grow.

Why Black Crest

What sets us apart from other NDIS consultants.

The NDIS consultancy market is crowded. Most providers offer similar services, policies, procedures, and audit support. What differentiates Black Crest Consulting is not what we offer, but where it comes from.

Frontline experience

Our founder has delivered supports directly to NDIS participants. A perspective that shapes every piece of guidance we provide.

Management experience

Six years leading registered NDIS teams from the inside, including through mid-term and recertification audits.

No generic templates

Every document we produce is built specifically for your organisation. Your name, your team, your scope, your service model.

Hands-on delivery

We sit with you through every stage. Our work is collaborative, not transactional.

Long-term focus

We build for sustainability. Not just registration day, but every audit and compliance obligation beyond it.

Ready to work with a consultancy that knows the sector?

Get in Touch